Nothing speaks louder than a happy client!
At Tays + Team, our business revolves around keeping our clients happy and at ease during the entire process!
Below are testimonials from past clients based on their experience with Tays + Team.
Have a read and give us a call if you’d like to become one of our satisfied and happy clients!
Naturally, we are going to be a little bias when it comes to Donna as I am fortunate to work with her - HOWEVER, our working relationship transpired after we used her as an agent for our first three real estate transactions... which is now five transactions!
When choosing a realtor, you tend to look for someone with experience, a proven track record, knowledge, professionalism and of course the "right" personality. We can confidently say that Donna exceeded our expectations in each category.
Regardless of what she has on the go, you can tell that Donna makes you a top priority. The amount of time she invests in her clients whether it be face time with potential buyers, staging of the homes to give it that "wow" factor, extensive research on the properties or the paperwork behind the scenes - Donna does this with ease and it is truly astounding.
The buying and/or selling of your property is important, and often an exciting chapter in your life. Donna is supportive, guides you in the best direction and makes you feel confident in the decisions you're making.
She is honest, hard working and most of all someone you know you can rely on. As a returning client, Donna is someone we definitely recommend to all of our family and friends, and will continue to use her for all of our future real estate needs.
-Megan & Kevin Gray
I approached Donna Tays on the street thinking she might be a realtor and I was right! Within minutes of speaking with her I knew she was the right realtor for me. Outgoing, easy to talk to and extremely knowledgeable of the real estate market. She was on top of everything which speaks to her strong work ethic. I found Donna very professional and personable at the same time. We only had one open house weekend and I received two offers! I highly recommend Donna!! I can’t say enough about how great she truly is! Thanks Donna!
-Cindy, New Westminster BC
Donna is an agent in a league of her own! Her knowledge reassured me, her patience blessed me, and her kindness warmed my heart as we dealt with the estate of my late Father. This was no easy task as I live out of province but the undeniable peace I felt having Donna as my Realtor to take care of matters was comforting. I am grateful for your expertise Donna, for your willingness to go above and beyond and for your servant heart. You are truly one of a kind and come highly recommended all the way from the East Coast.
Diana T /// Toronto ON
I asked Donna to represent my wife and i when we wanted to sell our condo "BOY" that was the best decision we have made in a long time. She arrived at our door more prepared than any agent i have ever dealt with, Donna made the sale of our home a breeze, all the documents needed were provided...it was great! Thanks Donna, by the way we recommended her to our neighbor and their home was sold in a matter of days. Thanks again All our best Darryl and Joan
-Darryl + Joan Wilson
On a whim we had gone to see an open house in a condo complex and fell in love with it. We were not at all prepared to purchase a place as we had not been actively looking, but this rare opportunity presented itself and we knew we had to take advantage of it. My mother told me that we had better call Donna Tays immediately, and so we did (she had used Donna several times in the past to help her with the sale and purchase of her homes in New Westminster). We had less than two days to get an offer in but Donna was on it right away. Her expertise helped us to write a great offer that we felt comfortable with - and it turned out to be the winning offer! She then helped us with the sale of our other condo, and wow, did she ever go above and beyond! She helped us with the staging, even lent us some decorative pieces, brought in a top quality photography team, and created a brochure that made our condo look like it belonged in some home design magazine. We had multiple offers and Donna took care of the hard negotiating. She will fight to make sure you get the best value whether you're buying or selling, and what I really like about her is that she never pressures you into making a decision you aren't comfortable with. She knows the market around here and we sold our place within days. Throughout the whole process she was professional, personable, and available every time I had a question. Her services are absolutely worth the investment and I would recommend her to anyone.
-Dana & Nick /// New Westminster BC
We found you through an ad on the internet. Your attentiveness, honesty, follow up and patience are why we will recommend you to family and friends.
-Darryl C + Clories W
Thank you for all your help. Thanks for your patience, understanding, time and empathy.
Your warm professionalism and endless positive energy has reinforced our decision that we chose the best realtor...bar none! It has been a priviledge working with you.
-Roy + Karen E
Thank you so much for all you did for me. Your service is excellent and your positive attitude is much appreciated. Now I know the difference between good realtors and great realtors!
We'd like to say thank you for all the work you did for us. We were so fortunate having you on our side looking out for us.We couldn't be more happy with our new little home. You're awesome!
-Dean + Gillian W
Thank you for your help in selling our townhouse. We appreciated your enthusiasm and words of wisdom regarding how to prepare the townhouse for the Open House.
We hired you because your bubbly personality was a welcome change from other agents. What we remember most from our working together is that you didn't give up on us when at times all seemed lost. When we think of Real Estate...the first thing that comes to mind is YOU!
-P + M Hall
My brother and I would like to sincerely thank you Donna, for all of your efforts with the sale of our house. As an out of town owner I truly appreciated your professional advice and negotiating skills, which ended in a quick and profitable sale for us. I am sure Remax is very proud to have you as part of their team. Thanks again Donna for a job well done.
-B. G. Stone
Thanks for all your efforts in helping me purchase my new home. As a first time buyer I very much appreciated all of your assistance. It made the process much easier for me to handle. You will be my first call when it comes time for my next home!
Thank you so much for all your hard work during the purchase of our new house and the sale of our townhouse. We managed to do both in an extremely slow market and in the middle of an economic crisis! And it was all done in a short time (even though it looked like an eternity to us). While most homes were on the market for many months or a year, ours was sold in 7 weeks! Your energy and optimism kept us going during this very stressful time. Your knowledge of the market and exceptional negotiating skills proved you to be an invaluable asset to us. We were really fortunate to have you on our side. We are definitely going to recommend you to all of our friends and neighbours (old and new). You are the best! Thank you.
-Svetlana and Dragan Mitrovic
Glenda and I would like to say thank you for all your support and assistance with our relocation from London, Ontario to New Westminster, B.C. When I arrived I knew nothing about New Westminster or the real estate market here. You took the time to understand our needs and develop a trusting working relationship. Your professionalism and experience quickly helped my wife and I to understand the housing possibilities here, price ranges, potential locations and what to look for in a home.
I appreciated your knowledge of what to look for in terms of potential rain/leakage problems. You also provided valuable information about New Westminster and tips for shopping, trades people etc.
With so many real estate options available it was helpful to sort through them electronically with you so as to not waste time looking at unsuitable properties. You accomodated my schedule and patiently showed me possibilities over many evenings. When my wife Glenda arrived for a weekend of house hunting you had everything organized so that she was able to quickly compare properties and we made our choice that weekend.
Finally, Glenda and I appreciated your positive encouragement that we would find the right home within our time frame, which we did! We will be recommending you to anyone buying or selling a home, especially anyone new to New Westminster.
-Mike and Glenda
Thank you for your diligent endeavors to assist us in the purchase of a house! Your goodwill and honesty is truly appreciated. Furthermore, your entrepreneurial skills are truly magnificent!
We found Donna to be one of the most professional Realtors we've ever dealt with. She honestly knows what's going on in Real Estate and is highly skilled in both marketing and negotiating. She has high work standards and that, coupled with a winning personality, made her a pleasure to work with. Thank you Donna for doing such an exceptional job.
-Dave & Lyn Townsend
A huge thank you is sent your way for the exceptional service you provided us with. As first time sellers we had no idea what to expect or how the process worked. Your knowledge put our concerns to rest and we felt you were very professional from beginning to end.
Your motivation and determination were fierce and we truly appreciated all the hard work you put into getting our place sold! The "little" extras you do put you above the rest and really do make all the difference.
Again, we thank you. It was a pleasure. We will have no problem in recommending you to anyone!
-C. & T. Vogel
Donna is the BEST Realtor and a wonderful person. I had my place listed with another Realtor for 6 months and when the listing ran out I listed with Donna and within (not even) 2 weeks I had an offer that I accepted! My circumstances were very bleak and disheartening and I had given up hope...then Donna and her great assistant Karen came along and took care of everything...big and small. I still can't believe it all happened! Thank you, thank you...you were so helpful in the process and changed my life!
All the best